Who controls the work of online operators

Control over the activities of online operators in Queensland is carried out under both federal and regional regulation. The main purpose of supervision is to enforce laws, protect consumer rights and prevent illegal gambling activities.

1. Federal authorities

1. 1. Australian Communications and Media Authority (ACMA)

The primary federal body overseeing compliance with the Interactive Gambling Act 2001 (IGA).
Authority:
  • blocking illegal sites through Internet providers;
  • maintaining a list of prohibited operators;
  • oversight of gambling advertising;
  • interaction with foreign regulators on illegal gambling issues.

1. 2. AUSTRAC (Australian Transaction Reports and Analysis Centre)

Federal financial monitoring body.
Authority:
  • monitoring compliance with the Anti-Money Laundering and Counter-Terrorism Financing Act (AML/CTF);
  • monitoring and analysis of suspicious transactions;
  • registration of operators as reporting entities of AML/CTF.

2. Queensland Regional Authorities

2. 1. Queensland Office of Liquor and Gaming Regulation (OLGR)

The primary state body controlling gambling in Queensland.
Authority:
  • issuing licenses for land casinos, bookmakers, lotteries and sweepstakes;
  • monitoring compliance with license terms;
  • addressing player complaints against licensed operators;
  • conducting inspections and applying sanctions to violators.

3. Interaction of federal and regional structures

The ACMA is responsible for blocking and curbing illegal online activity nationally.
OLGR oversees state-licensed operators and ensures their compliance with federal and regional requirements.
AUSTRAC monitors financial transactions related to gambling, including transfers to offshore casinos.

4. Role of international regulators

For offshore operators accepting Queensland players, control is exercised by their national licensing authorities (MGA, UKGC, Curaçao eGaming, etc.).
Australian regulators do not have direct authority to force a foreign operator to comply, but can block access to its services and payments.

5. Final conclusion

In Queensland, the operations of online operators are under dual oversight: federal (ACMA, AUSTRAC) and regional (OLGR). Federal agencies enforce national bans and block illegal sites, and OLGR is responsible for overseeing licensed operators in the state. Playing on offshore platforms remains outside the direct jurisdiction of Australia, which increases the risks for players.