How to complain about a site with illegal slots

In Australia, filing a complaint against a site with illegal online slots is an official way to help the Australian Communications and Media Authority (ACMA) regulator restrict access to illegal gambling. Any user who notices a resource that violates the Interactive Gambling Act 2001 (IGA) can report it directly.

1. When the complaint is appropriate

You can file a complaint if the site:
  • Offers real-money online slots to users in Australia.
  • It does not have a license recognized by the Australian authorities.
  • Disguises its content as "entertaining" but actually accepts bets.
  • Targeted at Australian audiences (uses AUD, local advertising).

2. Where to file a complaint

Complaints about illegal gambling sites are accepted by ACMA through:
  • Official online form on the website [acma. gov. au](https: //www. acma. gov. au).
  • E-mail (indicated on the regulator's website).
  • Mail (for written applications).

3. What to indicate in the complaint

For effective review, it is important to provide:
  • Site address (full URL).
  • Brief description of the violation (for example: "real money slots are offered").
  • Screenshots or screen recordings (if possible).
  • Date and time when the content was available.
  • Contact details of the applicant (optional, but useful for clarification).

4. What happens after a complaint is filed

1. Primary check - ACMA evaluates whether a site is banned under the IGA.
2. Investigation - collection of evidence, including verification of geo-targeting, playing conditions and acceptance of bets.
3. Operator Notice - Requirement to discontinue service to Australians.
4. Blocking - If the operator does not respond, ACMA instructs ISPs to block the resource.

5. Review period

Simple cases (obvious violation) - blocking can occur within a few weeks.
Complex investigations (offshore operators, disguise) - can take several months.

6. Why complain

Reducing the number of illegal gambling platforms.
Reduce the risk of fraud and non-payment of winnings.
Protecting minors and vulnerable groups from gambling.

7. Final conclusion

A complaint to ACMA is a real tool to combat illegal sites with online slots. The more information the applicant provides, the higher the chances of quickly blocking the resource.