Monitoring payments and RTP in licensed machines

In New South Wales (NSW), the operation of slot machines is regulated by the Gaming Machines Act 2001 and by-laws setting minimum standards for payouts and return to player (RTP) rates. Compliance with these norms is monitored by Liquor & Gaming NSW, as well as independent technical laboratories accredited for testing gaming equipment.

1. Minimum RTP and its value

In NSW, the minimum RTP for pokies is set at 85 per cent - meaning the machine returns at least that proportion of all accepted bets to punters in the long term.
RTP is determined based on long series of games, not individual sessions.
RTP values ​ ​ of each machine must be recorded in the technical documentation and available for check by the regulator.

2. Payment control mechanism

All licensed machines are connected to the Centralized Monitoring System (CMS), which monitors bets, winnings, payout frequency and technical condition of equipment.
CMS allows the regulator to identify deviations from the declared RTP and abnormal payment patterns.
Each replacement or update of the machine software requires recertification.

3. Verification and certification

Before installation, the machine is tested in an independent laboratory (for example, BMM Testlabs or GLI).
Tests include checking the random number generator (RNG), pay tables, and compliance with the stated RTP.
Test results are submitted to Liquor & Gaming NSW for machine registration.

4. Responsibilities of operators

Do not interfere with the operation of the certified machine software.
Provide regular maintenance.
Save records of the operation of machines and their updates.
Provide the regulator with access to data on payments on request.

5. Sanctions for violations

Fines up to AUD 55,000 for operators using machines with low RTP or interfering with their operation.
Suspension or revocation of the license to operate machines.
Confiscation of equipment and criminal liability in case of deliberate fraud.

6. RTP monitoring value

Supports the integrity and transparency of gambling.
Protects the interests of players and builds trust in licensed institutions.
Reduces the risk of manipulation and unfair practices.

Conclusion:
  • In NSW, player return rates and payments on licensed machines are strictly controlled through the CMS system, mandatory certification and ongoing monitoring. This guarantees players that the game is played according to fair rules, and operators who violate the standards are seriously responsible.